Frequently Asked Questions

FAQS

FREQUENTLY ASKED QUESTIONS

We use luxury motor coaches, minibuses, or Mercedes Sprinters depending on the group sizes and all vehicles equipped with comfortable seating and modern amenities to ensure a pleasant journey.

You can purchase tour tickets online through our website, by phone, or in person at our office.

Website: www.niagarafallscanadatours.ca

Phone: +1 647 477 1520

Email: info@niagarafallscanadatours.com

Address: Startuptive, Edward St Suite 205, Toronto, ON M5G 1E2, Canada

Our tours operate daily, including weekends morning & afternoon from Toronto.

Depending o the tour package, each tour package has different pricing.

  • Morning Tour from Toronto: $149.00 per adult
  • Afternoon Tour from Toronto: $169.00 per adult
  • Niagara Falls basic tour starts at $109.00 per adult

Above pricing may vary, please visit our tour package page to see the Pricing visit Tours Page

All prices are listed in American dollars.
We accept major credit cards, debit cards, and online payment options. if you face any difficulty or need support please call our office to make the reservation – +1 647 477 1520

Cancellations made 24 hours before the tour will receive a 100% full refund. 

Cancellations made within 24 hours of the tour are non-refundable. However, if you contact us by email before the tour departure by 10:00pm with your desired new date, we may be able to reschedule your booking at no extra charge, depending on availability. Please note that our tours often sell out, so this is not guaranteed.

We highly recommend booking in 7 days in advance to secure your preferred date and time.

Meals are not included unless specifically stated in the tour package. Free time is provided for dining at your convenience.

Our tours run rain or shine! However, certain activities may be modified in extreme weather conditions.

Yes, we do pickup from Sheraton Gateway Hotel, Terminal 3, Departure Level.

Our buses are not equipped with wheelchair accessibility. However, we do allow foldable wheelchairs that can fit in bus luggage compartment. Please note that all tour attractions at Niagara Falls are wheelchair accessible.

Yes, seasonal fireworks are often included in our evening tours. Fireworks usually start at 10:00 PM, but times may vary.

It’s recommended to wear comfortable clothing, sunscreen, and sunglasses. Lightweight clothing, comfortable walking shoes, and a hat are ideal, as the weather can get warm. You might also want to bring a light jacket for cooler evenings or breezes by the falls.

 

During the winter, we suggest wearing layers to stay warm, including a waterproof jacket, gloves, and a hat. Sturdy, non-slip shoes or boots are essential for walking on icy or snowy surfaces. It’s also a good idea to bring a scarf and warm socks for added comfort.

Yes, you may choose to stay in Niagara Falls after the tour. Please inform us ahead of time.

Toronto Downtown Meeting Points:

  • Tim Hortons – 55 York St, Toronto, ON M5J 1R7
  • Starbucks – 300 Front St W, Toronto, ON M5V 0E9

YYZ Airport Meeting Point:

  • Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Departure Level.
  • Coffee Time – 215 Carlingview Dr, Etobicoke, ON M9W 5E8

Yes, we offer private tours that can be customized to suit your group’s preferences and schedule. BOOK HERE

The Niagara Falls Day Tour typically lasts about 8-10 hours.

Yes, many of our tours include skip-the-line access to popular attractions such as the Niagara City Cruises – Boat Cruise, Journey Behind the Falls, Skylon or Helicopter Ride.

The summer tour includes seasonal attractions like the boat cruise, while the winter tour features alternatives like the Journey Behind the Falls.

Enjoy attractions like Clifton Hill, Table Rock, local restaurants, souvenir shopping, or simply take in the stunning views of the Falls.

The tour lasts approximately 9-10 hours and includes both day and night experiences of Niagara Falls.

Boat Cruise attraction is included and if you wanted to do addon attractions like Journey Behind the Falls, and Skylon Tower you can inform tour guide he will assist you.